A family support service, here for parents when they need us most, because childhood can't wait.
Who we are
Home-Start Cymru (HSC) is a Welsh charity who operates nationally throughout Wales, currently providing services to parents across Wales.
We believe that children need a happy and secure childhood and that parents play a key role in giving their children a good start in life – helping them to achieve their full potential.
Families invite us into their homes and lives so we can form relationships so that our peer volunteers and expert staff can offer non-judgemental, compassionate, confidential support. This enables parents to undertake a sustained journey of change that increases their own and their family’s well-being.
We work holistically with other community support partners in Wales, including health practitioners, and offer a range of parenting and family support services aimed at building stronger families and communities and creating an environment where children can thrive.
*Note – We are be able to offer services in certain areas of Wales, but it depends on funding at the time. Please don’t hesitate to get in touch with your location—while we might not be able to help right now, that could change across the year.
What we do
We understand that, sometimes, parents need the offer of nurturing support and guidance. A little help can make a world of difference, so our trained family charity volunteers will visit you in your own home across Wales for between two and three hours a week to offer an extra pair of hands or a listening ear.
And because everyone is different — and each family has their own unique, individual needs — we’ll work with you to find out what you need support with, and tailor our time with you to suit that. You can also be reassured that our time with you will remain confidential.
Areas we cover
North Wales
Isle of Anglesey
Prestatyn
Rhyl
South Wales
Cardiff
Rhondda Cynon Taf
Caerphilly
Merthyr Tydfil
Newport
West Wales
Swansea
Pembrokeshire
Mid Wales
Powys
Work With Us
We are at an exciting point on the Home-Start Cymru journey and we are always looking for talented people who share our values, to join us and do whatever it takes to support families through their most difficult times. There are a whole range of functions and services that support the vital work we do; Whether you are at the beginning of your career or have years of work experience, we can help you use your strengths, passions and skills to their full potential.
Equality, diversity and inclusion (EDI)
Benefits:
Latest Jobs
Home-Start Cymru is fully committed to equity, diversity and inclusion (EDI). We have a responsibility to reflect on the impact we have on the people that we support, our partners, our employees, and wider society.
In 2021, we have started with defining what equity, diversity and inclusion mean to us and developing a collective approach to guiding our journey to achieve our vision. We established a co-production group made up of people with staff, volunteers, families and trustees with various experiences and asked them to contribute to the development of the strategy.
The strategy is the culmination of nearly two years of progress to establish goals that our charity will endeavour to exceed in the months and years ahead.
Our EDI strategy is for our entire Home-Start Cymru community and has been designed to be proactive, accessible and implementable across our organisation, from our central teams to our volunteers working with families, and how we interact with our partners up and down Wales and fulfil our important role in society.
We have drawn upon the real-life experiences of our colleagues, volunteers, supporters, external partners, and families to allow the organisation to broaden its mindset, embed a workplace culture that offers dignity and respect to all, encourage the sharing of ideas and perspectives, and values differences is of benefit to all employees.
It is to be used as guidance for staff, volunteers and trustees to develop the next steps for progress, solidify our collective long-term vision, and celebrate our strengths and our potential for collective growth.
The strategy is founded upon three key aims. Over the next four years we will seek to:
- Increase our diversity
- Increase our understanding and delivery of equitable practice
- Actively address inequality faced by our service users, staff and volunteers
Read our EDI Strategy, or the Easy read version here.
At Home-Start Cymru, we’re a team. And that means we look after our people. That’s why, we offer a number of great benefits to employees, from generous annual leave to work life balance.
Learning and Development:
At Home-Start Cymru, we are passionate about supporting colleagues to achieve their full potential. We’ll support you and give you all the tools you need to continually challenge yourself, take pride in what you do and enjoy your career with us. We help support your growth by providing:
- An induction when you join us.
- Development conversations with your line manager that happen at least quarterly.
- A programme of workshops and resources on core skills for the workplace.
Mental health and wellbeing support
We are here for you and your wellbeing, providing extensive support and when you need it.
We do this by providing our staff with:
- Occupational health and mental wellbeing support are accompanied by online health assessment tools.
- confidential employee assistance programme is available to all to provide support for any concerns in your work or personal life for ongoing everyday support or free counselling if you need it.
- a team of Mental Health First Aiders supporting across the organisation.
Supporting diversity and disability
As an organisation, we’re on a journey to create a culture where we can all bring our best and true selves to work every day. We do recognise, however, that there’s always more to do, and so we’re committed to continuing listening to our colleagues, volunteers and supported families to help us get things right.
Salary and leave
We want all of our employees to feel valued and well rewarded for the vital work they do. When you work with us, we’ll recognise your efforts:
- By providing you with a competitive salary – based on defined roles and grades.
- By offering you 29 days holiday a year, plus bank holidays. You can choose to use the religious bank holidays flexibly.
- By supporting you and welcoming new additions to your family – flexible maternity, adoption and paternity packages.
- By offering everybody a pension. We currently operate a range of competitive pension schemes.
View our latest job opportunities in your area and find out how to apply.
Project Manager (Pembrokeshire)
Closing date for applications: 04/05/2025
Home-Start Project Manager
Location: Home with various with regular travel across the Pembrokeshire region on a regular basis
Responsible to: Locality Manager
Responsible for: All Home-Start Cymru staff within designated region
Hours: 32 to 37 to be agreed upon with the successful candidate depending on availability.
Salary Band & Salary: £23,243.24 – £26,875 depending on contracted hours agreed.
Band 2 – Mid Point: £26,875(FTE)
To find out more about the role, you can download the job pack here:
CV’s should be submitted via email to HR Manager, Alfio: abonanno@homestartcymru.org.uk
Supporting Families Throughout Wales
We work across Wales alongside other Welsh Home-Start’s who are based in Ceredigion, Conwy, Flintshire and Wrexham.
If you like more information or want to contact a local Home-Start Cymru, please contact info@homestartcymru.org.uk
Home- Start Ceredigion
Home- Start Ceredigion – offers free, confidential support and practical help to parents of young children living in the county of Ceredigion who are going through a difficut time.
- Telephone:01570 218546
- Email: homestartaberaeron@gmail.com
Home-Start Conwy
Home-Start Conwy offers free, confidential support and practical help to parents of young children living in the county of Conwy who are going through a difficut time.
- Email: info@homestartconwy.org
- Telephone: 01492-515-477
- Website: homestartconwy.org
Home-Start Flintshire
Home-Start Flintshire is a voluntary organisation supporting families in Flintshire with at least one child under the age of 11.
If you live in Flintshire, you can contact them on:
- Telehphone: 01352 744060
- Email: admin@home-startflintshire.org.uk
- Website: home-startflintshire.org.uk
Home-Start Wrexham
Home-Start Wrexham offers free, confidential support and practical help to parents of young children living in Wrexham who are going through a difficut time.
- Telephone:01978 366 660
- Email:homestartwrexham@gmail.com
- Website: www.homestartwrexham.com