A wide range of different people refer families to us for support. We receive referrals from health visitors, GPs, social care and child care practitioners, as well as those involved in mental health services, education, early years and probation.
To make a referral to Home-Start Cymru, please contact us directly.
Around 8.4% of the families we support refer themselves to us.
We help families with young children through a combination of home visiting support, group support and social activities. We match the needs of the family with trained volunteers who provide emotional and practical support.
Our support is free, confidential and non-judgemental. Home visiting volunteers call by every week, for a couple of hours, for as long as the family needs support, or until the youngest child turns five or starts full-time education.
If you are working with a family who you think could benefit from our support, you should:
- Discuss Home-Start Cymru with the family – they must agree to receive support.
- Most of our teams work with families with children under five, though an increasing number of us support families with a youngest child older than five, so please still get in touch to discuss the family with us.
- Contact us to find out about our referral process.
Once you have referred a family to us, we will:
- Set up an initial visit with the family to discuss their needs
- Carefully match the skills and experiences of a volunteer to the needs of the family
- Introduce the volunteer to the family
- Let you know when our support starts and ends
- Keep you informed about progress
- Monitor and assess their support